This chapter describes a series of issues that should be considered at the start of any data analysis or data mining project, including:

• How to define the problem
• How to specify the success criteria
• Who should be involved in the project
• What should be included in the plan
• How to determine a cost/benefit analysis

• General project management issues:
  • The Art of Project Management (2005), by S. Berkun
  • Project Management: A Systems Approach to Planning, Scheduling and Controlling Ninth Edition (2005), by H. Kerzner
  • Project Management Institute’s “A Guide to the Project Management Body of Knowledge” (2004)

• Software overview